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Basis Mechanism of the Quality Management Process and Methods Measurement of the Level Quality Services for Instance Hotel's
Article ,,Basis Mechanisms of the Quality Management Process and Methods Measurement of the Level Quality Services for Instance Hotel's" brings nearer problems of quality in the sphere of services.
The first part is the theoretic summary of the news received up to now about hotel's services and problems regarding to quality and it's aspects concerning
sphere of services. Here are basic information regarding to contents and range of notion quality with reference to the ground of very popular nowadays Total Quality Management.
In the second part of elaboration, there are the most important methods used in measurement of the level of services quality.
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